Calendar Review & Analysis Office

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The Clinical Research Calendar Review & Analysis Office (CRAO) assists principal investigators and study teams conducting clinical research by providing analysts and support specialists who facilitate the building and completion of the billing grid (calendar) which will interface with MiChart, review required core documents for alignment with Medicare and University policies, and provide clinical research billing analysts who will audit and work to have clinical research billing errors corrected. Please see our contacts page or check out our organizational chart for our team list.


handshake icon blueStrategic Partnership with the Clinical Trials Support Office
We are a strategic partner with the Clinical Trials Support Office and the Clinical Trials Support Units. Through this partnership, we create billing calendars for all Human Subject Clinical Trials that have billable items and services to ensure consistency across the Protocol, Informed Consent, Billing Calendar, Budget, and Contract and to allow for the appropriate adjudication of charges.


documentsBilling Calendar & Study Applications
Faculty and Staff initiating clinical research must submit a billing calendar as part of the IRB application. CRAO will review all of the study-related documents (protocol, informed consent, billing calendar, budgets, grants/contracts) and complete a Medicare Coverage Analysis in addition to a billing calendar review in order for CRAO to review and approve.


Clipboard iconClinical Research Billing Guidance (CRB) (This is the new home for Grant Pricing information)

The Clinical Research Billing (CRB) process ensures that services provided as a part of a clinical study are billed properly to the sponsor or third-party payor. CRAO team members act as a concierge throughout this process, which involves many organizations and requires compliance at institutional, state, and federal levels. 

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OnCore is Michigan Medicine's clinical research management system, providing complete subject and financial management. It allows for automated standard interfaces with MiChart, which helps reduce duplicate data entry and integrates clinical research billing for increased efficiency and accuracy.



Contact us at or 734-998-6880 / (Fax 734-998-6634)

2800 Plymouth Road, Building 520, Ann Arbor, MI 48109-2800

A list of CRAO staff is available in the Personnel Directory.


Clinical Research Billing and Coding concerns (

Health Information Technology & Services (HITS) call 734-936-8000